I have been so frustrated as we have well water from lakes and it was causing major issues for my hair. We have a water softener and it has worked in the past to help remove the deposits but this summer it stopped removing the gunk. I tried vinegar and baking soda but it was too harsh! My 30+ year hair stylist was about to pull my hair out. I found out we have old pipes (iron) and the iron was building up on my hair. I highlight and color and it was making my hair turn dark and would not style. I started researching and found out about your products. YES, THIS MALIBU C HARD WATER WELLNESS SHAMPOO AND CONDITIONER DOES WORK! I appreciate the solution finally after many products and almost earning a chemistry degree trying to understand or figure out this issue.